Messaging scams
WhatsApp, Telegram, SMS, or social-media messages involving impersonation, fake jobs, payments, or investments.
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You've been scammed. Here's what to do next.
Clear, step-by-step guidance for preserving evidence, contacting your financial institution, and submitting reports through the appropriate official channels.
Identify the situation
What kind of scam happened?
Different scams may require different reporting and account-protection steps.
Crypto & investment fraud
Fake exchanges, investment platforms, trading groups, cryptocurrency transfers, or withdrawal-fee schemes.
Contact Live Support →Romance scams
Online relationships used to build trust before requests for money, cryptocurrency, gift cards, or financial assistance.
Contact Live Support →Phishing & fake websites
Messages or websites impersonating banks, delivery companies, government services, or other trusted organizations.
Contact Live Support →Job & task scams
Fake employment, task, or commission schemes that eventually require deposits or payments.
Contact Live Support →Account & identity fraud
Stolen credentials, unauthorized account access, identity theft, or suspicious activity involving your personal information.
Contact Live Support →Immediate response
What to do right now
If you've just been scammed, work through these steps before responding to anyone offering to recover your money.
1
Stop additional payments
Do not send additional money to unlock withdrawals, pay taxes, release funds, or recover an account.
2
Preserve your evidence
Save messages, emails, screenshots, transaction records, wallet addresses, usernames, phone numbers, URLs, and dates.
3
Contact us using Live-Chat or official email Address
Notify us right away,explain and share valid details,get quick response.
Official channels
Report directly through Live-Chat services
Use Live-Chat and contact details whenever possible.
FBI Internet Crime Complaint Center
Official US internet-crime reporting service.
Federal Trade Commission
Report fraud and consumer scams in the United States.
Action Fraud
UK reporting service for fraud and cyber crime.
Google Safe Browsing
Report suspected phishing and malicious websites.
ICANN Lookup
Find registration information for internet domains.
Your bank or payment provider
Contact the institution that processed the transaction.